To speak with a doctor after hours, please call (214) 540-0300.

There are no restrictions or eligibility requirements to receive care at LBU Community Clinic. We provide care to anyone, regardless of income, residency status, employment, health insurance coverage or ability to pay for services. You do not have to be a resident of any specific city, county, or area to access our services.

Appointments are preferred. Calling ahead to set up an appointment will make sure we have enough time to provide you with the personalized service that you deserve. Patients with appointments or who are sick will receive top priority over walk-in patients. For an appointment, please call (214) 540-0300.

LBU Community Clinic’s doctors understand that it is very important to build a comfortable and trusting relationship between a doctor and a patient (and a patient’s family if appropriate). For that reason, we make every effort to schedule your appointment with your personal doctor, the doctor that you prefer.

Nurse practitioners (NPs) are qualified health care professionals who provide care and treatment while working under the close supervision of a doctor. A nurse practitioner is a registered nurse who has advanced education and clinical training beyond a bachelor’s degree in a health care specialty area. They have been certified to perform many of the same tasks as a doctor. Nurse practitioners provide nursing and medical services according to their practice specialty.

Will health insurance pay for services provided by advanced practice providers? Yes! Please call the office at (214) 540-0300 if you need additional information.

Payment is due upon receipt of the statement. You may contact the billing department at (214) 540-0300, press 1 for English and then press 4 for billing to discuss possible payment arrangements.

Account Balance is the total charges of the account. Patient Responsibility is the amount due by the guarantor or patient at the time the statement is received.

Next time you have an appointment, bring your new insurance information. Or you may call the Billing Department at (214) 540-0300, press 1 for English and then press 4 for billing.

Many health insurance plans require you to indicate a primary care provider. In order for LBU providers to provide care that is payable by your insurance, we request that you establish LBU Community Clinic as your PCP.

If your lab results are normal and require no further action, you will receive notice from your medical team. If your lab results are abnormal and require another appointment, you will receive a phone call from your doctor or a nurse who will discuss with you what the next steps should be. You may also contact your doctor about your lab results.